How close is the University?
The University of Glasgow main campus is approx.10 minutes’ walk. It takes just 3 minutes when using the nearest underground station. The other Universities are also easily accessible by public transport.
Do I have contents insurance?
Yes! As standard, all Derwent's students are automatically covered by the #1 Student insurer, Endsleigh. However this cover may not be sufficient for your needs, for example if you have expensive computers and smart phones so we strongly recommend you review your policy and upgrade your cover if you feel you need it. Go to endsleigh.co.uk/reviewcover to check your policy details and enter your policy number HH1090.
How far is the city centre?
Only 15 – 20 minutes’ walk or 10 minutes on public transport however the nearby West End area also boasts many bars, restaurants and boutique shops.
Where is the nearest supermarket?
There is a well-stocked Tesco Express adjacent to the site as well as a Morrison’s and Sainsbury’s in the local area.
Is there a medical centre nearby?
There are several GP surgeries in close proximity to the site and the University of Glasgow also has a medical practice in the main campus.
Where is the nearest cashpoint?
There is a cashpoint at the adjacent Tesco express.
Where is the nearest police station?
The nearest police station is a few minutes away along Dumbarton road.
Where is the nearest post office?
The nearest post office is a few minutes away along Dumbarton road.
Where is the nearest gym?
There is a 24 hour gym just a few yards away offering student memberships and discounts for Hyndland House residents.
How far are the bus/train stations?
The nearest bus & train station is Partick Station which is a 5 minute walk.
Where’s the nearest bus stop?
There is a bus stop across the road with frequent buses to the city centre as well as Kelvinhall subway station.
What’s in my room?
Your room is fully furnished with the following; bed (3/4 sized for en-suites & double for studios), 1 set of bed linen is provided, desk, chair, wardrobe, bedside table, bookcase, noticeboard, mirror and waste bin. Studio flats also have kitchen facilities within the room.
What is included in the kitchen?
Kitchens come equipped with hobs, microwaves, fridge/freezers, kettle, recycling bins, vacuum, mop, bucket & ironing boards however you will need to provide your own crockery and cooking utensils. Starter packs are available to pre-order before you arrive with all the essentials you may require.
Who cleans my flat?
Our Housekeeping team provides general cleaning of your kitchen once a week, however you will be responsible for sharing the cleaning duties of your kitchen/ living area with your fellow flatmates. You are also responsible for cleaning your own bedroom.
Can I bring a pet?
Sorry pets are not permitted at Hyndland House!
Where can I do my laundry?
There is an onsite laundry on the ground floor which will be operated by a top up card system.
Can I personalise my room?
A noticeboard is provided in your room for posters etc - you must not pin items onto the walls. Any damage to your room will be chargeable.
Can I have guests to stay?
Yes guests are permitted for a maximum of 2 consecutive nights staying in your bedroom. Please sign them in at reception on arrival.
Can I bring my car?
Hyndland House is a car free site and does not provide parking spaces.
Is there anywhere I can store my bike?
Yes we have secure bike storage facilities in our courtyard area.
Where do I collect my post from?
There are post boxes in the main entrance and larger parcels can be collected from reception.
How do I report maintenance issues?
Hyndland House has a dedicated management team here to help with all maintenance issues you may have. An out of hour’s number will also be available 24 hours a day in case of emergency.
Can I change my room?
Rooms are allocated before arrival and so it may not be possible to change. Please contact the on-site reception team with any queries about your room as soon as possible on arrival.
Do I need to have a TV licence?
You will be required to purchase your own TV licence if you wish to watch live TV in your bedroom. The TV licence can be shared amongst your flatmates if your TV is in your communal living area. There is also a lounge area with TV in Hyndland House next to reception.
What events do you arrange on the site?
The Hyndland House team will organise events throughout the year such as student experience days and welcome events. Email us with any ideas/ suggestions for events you would like to see in 2016!
What facilities are there on the site?
Hyndland House has a lounge with TV & vending machines, laundry facilities, managed reception area with CCTV and an outside patio area with secure bicycle storage.
Can I store my possessions in the summer?
Storage facilities for departing students are not currently available however the site staff will be happy to provide you details for local storage/shipping companies. If you are returning to stay with us, please contact us as soon as possible to discuss your options.
Can I book for summer?
To be confirmed.
Can I arrive early?
Students can arrive early only if they are booking for the summer period. Please contact the office to discuss your requirements and check availability.
What about safety and security on site?
Hyndland House has a managed reception desk with CCTV and out of hour’s security.