How Close is the University?
The University of Liverpool - south campus is just a 5 minute walk away.
Do I Have Contents Insurance?
Yes! As standard, all Derwent's students are automatically covered by the #1 Student insurer, Endsleigh. However this cover may not be sufficient for your needs, for example if you have expensive computers and smart phones so we strongly recommend you review your policy and upgrade your cover if you feel you need it. Go to endsleigh.co.uk/reviewcover to check your policy details and enter your policy number
How Far is the City Centre?
Central attractions such as the St Johns Shopping Centre and Liverpool One are 20 minutes away by foot.
Where is the nearest supermarket?
There is a Tesco Express located near the University campus - only 6 minutes by foot.
Is there a medical centre nearby?
The Abercromby Family Practice is located on Grove Street which is a 6 minute walk away.
Where is the nearest cashpoint?
The HSBC bank is just a 10 minute walk on Oxford Street.
Where is the nearest post office?
A 13 minute walk away on Leece Street.
Where is the nearest gym?
The Sports Centre of the University of Liverpool is less than 10 minutes’ walk away.
How far are the bus/train stations?
Liverpool Lime Street is the main train station for local and national rail services and is a gateway to the rest of the UK, it is a 10 minute journey by car.
Where's the nearest bus stop?
There is a bus stop less than 100m from Myrtle Court which takes you into the city centre, Marybone, and out to the Smithdown Road area where a large supermarket is situated.
What's in my room?
Our En Suite rooms offer single beds, with storage space and a desk area. You'll have your own shower room with a toilet and sink, and you will have shared kitchen facilities. Our studios offer larger beds and more room, with kitchen facilities included in your studio.
What is included in the kitchen?
Fridge Freezer (x 2 in 7 bed flat) & small fridge, oven/hob, microwave, toaster, kettle, kitchen stools, soft furnishings (sofa/chairs).
Who cleans my flat?
We provide a fortnightly kitchen clean only, the students are responsible for cleaning their own bedroom & bathroom.
Can I bring a pet?
Sorry, pets are not permitted on any Derwent Students properties.
Where can I do Laundry?
On site laundry facility provided, located in the common room.
Can I personalise my room?
There are notice boards in the bedrooms for customers to use, nothing to be put on the walls etc.
Can I have guests to stay?
We do not normally allow guest to stay.
Can I bring my car?
Yes on site parking is available at an extra cost for long term parking.
Is there anywhere I can store my bike?
Yes we have an external secure bike storage area.
Where do I collect my post from?
All letters will be delivered straight to the customers flat, larger parcels will be delivered to reception & can be collected from there during opening hours.
How do I report maintenance issues?
We now have our very own Repair app. Download the ‘Main Manager’ app onto your smart phone or tablet and then get the site code from Reception. Enter the code into the app and then you can log any problems you’re having with your accommodation.
Can I change my room?
Yes depending on availability, reason for moving or (customer circumstances) although there will be an administration charge.
Do I need to have a TV licence?
Yes if you plan to use a TV in your room.
What events do you arrange on the site?
Summer BBQ’s using the outdoor area, check in welcome event, healthy breakfast etc.
What facilities are there on site?
Large common room with TV, snack vending machines in the common room, Free tea & coffee.
Can I store my possessions in the summer?
A summer room would be available to rent for luggage storage (summer room rental charge).
Can I book for summer?
Yes, please enquire at reception or call 0151 709 1302.
Can I arrive early?
Yes but may be allocated to a different room if the booked room is not ready, also a charge may apply.