How close is the university?
Aberdeen College is only 15 minutes walk away and there is a bus stop outside for easy access to Robert Gordon University.
Do I have contents insurance?
Yes! As standard, all Derwent's students are automatically covered by the #1 Student insurer, Endsleigh. However this cover may not be sufficient for your needs, for example if you have expensive computers and smart phones so we strongly recommend you review your policy and upgrade your cover if you feel you need it. Go to endsleigh.co.uk/reviewcover to check your policy details and enter your policy number.
How far is the city centre?
Mealmarket Exchange is in a fantastic location, in the Aberdeen city centre.
Where is the nearest supermarket?
Morrison's is just a 3 minute walk away.
Is there a medical centre nearby?
The Aberdeen Community Care and Health Village is a 3 minute walk away. The Aberdeen Community Care and Health Village is a 3 minute walk away. Slightly further away; The Links Medical Practice, offers a doctor’s surgery and pharmacy.
Where is the nearest cash-point?
You'll find one on Union Street which is a 7 minute walk away.
Where is the nearest post office?
St. Nicholas Post office is a 7 minute walk in the St Nicholas shopping centre.
Where is the nearest gym?
Nuffield Health & Fitness and Pure Gym are in the city centre, just five minutes’ walk, you will also find many fitness facilities on campus at Robert Gordon University.
How far are the bus/train stations?
Bus stops are dotted around the city centre and the Aberdeen Railway Station is an 11 minute walk.
Where's the nearest bus stop?
The Mealmarket Street bus and coach station is located just outside the property.
What's in my room?
Our En Suite rooms offer comfortable 3/4 size beds, with storage space and a desk area. You'll have your own shower room with a toilet and sink, and you will have shared kitchen facilities. Our studios offer larger beds and more room, with kitchen facilities included in your studio.
What is included in the kitchen?
Your kitchen comes equipped with an oven, hob, microwave, fridge/freezer, dustbin and kettle. Also included are a mop and bucket, ironing board and vacuum cleaner. Attached to the kitchen is a lounge area with coffee table, breakfast bar and large corner sofa.
Studios contain an oven, hob, microwave, fridge/freezer, dustbin and kettle. Also included are a mop and bucket, ironing board and vacuum cleaner.
Who cleans my flat?
We believe that your personal space should be just that, your own personal space. This means that you are responsible for your own room and how tidy you want it to be! We will however clean your kitchen fortnightly.
Can I bring a pet?
Sorry, pets are not permitted on any Derwent Students properties.
Where can I do Laundry?
We have multiple washing machines and tumble dryers in our laundrette which is located next door to the reception. The laundrette can be accessed 24/7.
Can I personalise my room?
Yes of course! We want you to feel at home, so feel free to personalise your rooms. Obviously avoid anything that will have lasting damage or effect on the room but outside of that, Feel free!
Can I have guests to stay?
Yes of course, You can have up to 3 guests at any one time, and have one guest overnight for up to two consecutive nights a week.
Can I bring my car?
Yes, we have secure car parking available on site at £220 per term.
Is there anywhere I can store my bike?
Yes, we have a secure bike store on site, which you can use free of charge.
where do I collect my post from?
We have post boxes on site for each flat and Studio. For items which require a signature, or are too big to fit into your letter box our team will happily take the item in at reception for you and notify you of its arrival.
How do I report maintenance issues?
We now have our very own Repair app. Download the ‘Main Manager’ app onto your smart phone or tablet and then get the site code from Reception. Enter the code into the app and then you can log any problems you’re having with your accommodation.
Can I change my room?
You may be able to change your room in exceptional circumstances if alternative rooms are available. A transfer fee of £50 will be charged.
Do I need to have a TV licence?
If you watch or stream live TV via a web service, or watch on demand TV, you will need to purchase a TV Licence.
What events do you arrange on the site?
We arrange all sorts of events on site, from Pizza nights to Barbeques but we are open to your suggestions!
What facilities are there on site?
We currently have vending machines for snacks and drinks, a tea and coffee station and a garden with a barbeque and picnic tables. We also have an outside ping pong table.
Can I store my possessions in the summer?
If you choose to rebook your room with us, you will be able to store your items free of charge over the summer. If you require storage for your belongings and you have rebooked a different room, please get in touch with our team.