Q - How close is the university?
A - The University of Birmingham is a 10 minute walk.
Q - How far is the city centre?
A - A 25 minute walk or 10 minutes on the bus.
Q - Where is the nearest supermarket?
A - Sainsbury's on Chapel Lane, which is a 10 minute walk.
Q - Is there a medical centre nearby?
A - There's a Doctor's Surgery on York St, about 14 minutes' walk away. There is also the QE Hospital Walk-in Centre 10 minutes away.
Q - Where is the nearest cashpoint?
A - At Bobby's Newsagent, just 3 minutes' walk.
Q - Where is the nearest police station?
A - A 20 minute walk away on Rose Road.
Q - Where is the nearest post office?
A - Selly Oak Post Office is a 15 minute walk away.
Q - Where is the nearest gym?
A - On Harborne High Street, about a 20 minute walk away.
Q - How far are the bus/train stations?
A - There is a train station 10 minutes away at the University.
Q - Where's the nearest bus stop?
A - Just outside the site.
Q - What's in my room?
A - Your room is fully furnished with: bed, sofa, desk, chair, wardrobe, chest of drawers and TV.
Q - What is included in the kitchen?
A - Kitchens come equipped with: two ring electric hob, microwave, and small fridge with freezer compartment. You will need to provide your own crockery and cooking utensils. Starter packs are available to pre-order before you arrive - see our homepage.
Q - Who cleans my flat?
A - You are responsible for cleaning your room.
Q - Can I bring a pet?
A - Sorry, pets are not permitted on any Derwent Students properties.
Q - Where can I do my laundry?
A - There is a coin-operated laundry room on the first floor of the site.
Q - Can I personalise my room?
A - A large pin board is provided in the bedroom for posters. We ask that you don't put posters on your walls as any damage caused will be chargeable.
Q - Can I have guests to stay?
A - Guests are permitted for a maximum of 2 nights in any week. Please sign them in at reception on arrival.
Q - Can I bring my car?
A - There are limited car parking spaces available at the back of our building. Permits are available to purchase.
Q - Is there anywhere I can store my bike?
A - There are bike sheds on site which are free to use.
Q - Where do I collect my post from?
A - Mail is dropped into individual post boxes, but parcel collection must be arranged with the delivery company.
Q - How do I report maintenance issues?
A - You can email, phone or drop a repair request form off in the office. You can also ring the out of hours service number.
Q - Can I change my room?
A - Depending on availability and circumstances room changes can be arranged. A £50 transfer fee will apply.
Q - Do I need to have a TV Licence?
A - You will need to purchase a TV licence if you wish to watch or stream live TV in your flat.
Q - What events do you arrange on the site?
A - We do not have a common area on site, and therefore are unable to organise events.
Q - What facilities are there on site?
A - A laundrette, bike storage and car parking.
Q - Can I store my possessions in the summer?
A - If you are staying with us for the next academic year we may be able to store non-valuable items.
Q - Can I book for summer?
A - This depends on availability. Please contact the site team for more information.
Q - Can I arrive early?
A - If there are rooms available we can sometimes arrange early arrivals. Additional rent fees will apply - please contact the team for more information.
Q - What about safety and security on site?
A - We have CCTV on site, and the building can only be entered via the main entrance through a coded entry system. All visitors have to be assisted by their host.
Birmingham is the UK's second city, and one of the best places in the UK to study. With over 65,000 students studying in 5 universities, 2 university colleges and several HE colleges, the city is full of life.
A leading centre for business, entertainment, sport and retail, Birmingham has an international reputation and can offer something for everyone. With a variety of shopping outlets, from the world-renowned Bullring shopping complex to The Mailbox, you'll never be short of high-street to high end brands.
Birmingham's nightlife is second to none, with the central Broad Street, Brindley Palace and Arcadian offering a number of clubs playing music to suit all tastes. Student nights with great offers occur on a regular basis.
Birmingham has a diverse population and rich history that are reflected in its thriving city centre. From Chinatown to the Jewellery Quarter, and Theatreland to the creative Eastside, students are never short of cultural or social experiences, making Birmingham an exciting place to live.